Job Type : Contract
Industry : Monitoring and Evaluation
Education Level : Senior level
Description
Summary: The CLA Advisor (Knowledge Management) will partner with
Pathfinder project staff, country leadership, and colleagues across
Pathfinder’s business units to improve Pathfinder programs through the
intentional, systematic, and resourced application of CLA (Collaborating,
Learning and Adapting). With a Knowledge Management focus, the CLA Advisor will
develop and improve knowledge management tools, systems and products that
enable better sharing of learning and insights across projects and countries.
The advisor will partner directly with project and country teams, advising on
and integrating learning activities and systems into project design and
implementation to improve evidence-based decisions making. The CLA Advisor contributes to synthesizing
and curating results and lessons
Key Job
Outcomes:
·
CLA Support to Projects and Countries: Works with
project and country teams to identify CLA needs; develops CLA plans in
proposals and work plans, designs and delivers tools, processes, activities,
and events; maintains and grows repository of CLA resources; provides technical
assistance, coaching, and strengthens the capacity of MEL staff and project
teams to conduct CLA activities.
·
Design and convene Learning Exchange events: Delivers
regular high-quality, participatory knowledge/learning exchange events and
supports the development of thriving internal communities of practice. Plans
engaging learning events for prioritized technical topics or learning
questions; documents and disseminates lessons and generates knowledge products
emerging from learning events.
·
Session design and facilitation: Designs and
facilitates various working sessions for country and project teams, to include
process design and improvement, after-action reviews, and “pause and reflect”
sessions.
·
Process and tool design: Works with internal clients
to assess learning needs and curates or develops and shares user-friendly
tools, checklists, process flows and job aids to improve knowledge exchange and
organizational learning.
·
Maintains and updates Pathfinder Atlas: Supports the
management and improvement of Pathfinder’s knowledge management and exchange
platform, Pathfinder Atlas. Coordinates with other business units to ensure
incorporation of high-quality knowledge products in Atlas; updated dashboards
with key performance indicators for the organization; and inclusion of outside
data and useful external resources. Trains Pathfinders and content curators on
using Atlas to support their learning and information needs. Manages and
continually improves Atlas.
·
Data visualization: Identifies new ways to present
Pathfinder data and findings to generate understanding or insights, through the
development (in partnership with MEL colleagues) of dashboards and other
creative ways of telling stories with data.
·
Vendor and consultant management: Assists with the
drafting of vendor and/or consultant RFPs, selection and management.
Minimally
Required Job-Specific Competencies:
·
Learning: Knowledge and ability to develop CLA
plans, tools, and processes at a project, country, and organizational level.
·
Facilitation: Advanced skill in facilitation,
including proven ability to facilitate group decision-making, problem-solving,
and complex learning.
·
Knowledge Management: Advanced skills in
organizational learning, Knowledge Management system development,
implementation, evaluation, and improvement Basic foundation in library
sciences a plus.
·
Sexual and Reproductive Health Rights Services:
Knowledge of family planning and reproductive health principles, practices and
services including program strategies and indicators, and the latest
professional developments in SRHR, including special challenges faced in the
developing world, and related measurement issues.
·
Change Management: Ability to demonstrate a high
degree of flexibility in managing change across a broad group of stakeholders
in an inclusive manner.
·
Presentation Skills: Proven ability to make
presentations on results to small and large groups.
·
Data and Information Visualization: Proven ability
to visualize and present data and information in creative ways; experience with
or open to learning data visualization software packages/tools such as PowerBI
and/or design software such as Adobe InDesign
Minimally
Required Organizational Competencies:
·
Software Applications: Advanced knowledge of MS
Excel, PowerPoint, Word, Teams, and SharePoint. Knowledge of at least one
specialized software for content authoring to include InDesign, Articulate360,
Camtasia.
·
Languages: Proven written and oral skills in English
required; French strongly preferred.
·
Self-Management and Teamwork: Ability to work
independently or as a member of the team, ability to work with people from
different cultures, ability to thrive in a matrixed organization, ability to be
detailed-oriented, and ability to manage stress effectively in a fast-paced
environment
·
Communication and Influencing Skills: Proven ability
to influence others, including donor agencies and local partners, through diplomacy
and proven oral and written communication skills. Ability to initiate and lead
open conversations with teams and stakeholders to build trust and work
collaboratively.
·
Passion for Sexual and Reproductive Health Rights:
Commitment to family planning, reproductive health services, gender, maternal,
child health services, and eradication of harmful traditional practices.
·
Matrix Management: Ability to thrive in a matrixed
organization.
·
Confidentiality: Ability to maintain confidentiality
on work-related matters
Minimally
Required Education, Training and Experience:
·
Bachelor’s Degree required, Master’s Degree strongly
preferred in organizational development, international education, knowledge
management, library sciences, information systems, social sciences, public
health or related.
·
7 years of progressively responsible experience in
knowledge management and learning projects or equivalent.
·
Experience living or working in a low/middle income
country preferred.
·
Experience with SharePoint or other content management
system.
Other Information:
Ability to travel internationally (up to 15%)
Uses cellular and desk phone; laptop or desktop computer
________________________________________
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant. However,
employees who have access to the compensation information of other employees or
applicants as a part of their essential job functions cannot disclose the pay
of other employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in response to
a formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c
Pathfinder International is driven by the conviction that
all people, regardless of where they live, have the right to decide whether and
when to have children, to exist free from fear and stigma, and to lead the
lives they choose. As a global health organization with locally led,
community-driven programs, we support women to make their own reproductive
health decisions.
We work with local partners to advance contraceptive
services, comprehensive abortion care, and young people’s sexual and
reproductive rights in communities around the world—including those affected by
poverty, conflict, climate change, and natural disasters. Taken together, our
programs enable millions of people to choose their own paths forward.
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