Job Type : Contract
Industry : Human Resources
Education Level : Senior level
Description
HR Business Systems
Analyst
Job Category: Human
Resources
Requisition Number: HRBUS001196
Pathfinder Overview
Pathfinder
International is driven by the conviction that all people, regardless of where
they live, have the right to decide whether and when to have children, to exist
free from fear and stigma, and to lead the lives they choose. Since 1957, we
have partnered with local governments, communities, and health systems in
developing countries to remove barriers to critical sexual and reproductive
health services. Together, we expand access to contraception, promote healthy
pregnancies, save women’s lives, and stop the spread of new HIV infections,
wherever the need is most urgent. Our work ensures millions of women, men, and
young people are able to choose their own paths forward.
Summary:
The HR Business
Systems Analyst (BSA) executes on the Global Talent Practice and technology (MyPathfinder) strategic
plan as defined and continuously prioritized by the Global Talent Product
Owner. This role will have expertise in a defined portfolio of talent
practice areas to support the development and maintenance of support materials
for GTP best practices as well as MyPathfinder system user
support. The HR BSA will contribute to data design by providing user and
business process expertise to the GTPO and IT teams. This role will provide
reporting and ad hoc analysis to all levels of the organization to ensure that
Pathfinder Leadership can easily understand operational effectiveness and
achievement of HR organizational KPIs.
Key Performance
Areas |
Major Activities /
Responsibilities |
Percentage Worked |
Software and
Systems Operations: |
·
Creates and maintains all system architectural documentation regarding
Pathfinder configuration and integration to vendors and internal systems. ·
Creates and maintains user documentation: job aides, resource center and
training materials to support all functionality in production. ·
Executes on key tasks within project plans for rollouts of new modules to
the MyPathfinder product platform. Adheres to the P3
project management framework to ensure transparency and clarity to the GTPO
as to progress of tasks ·
Monitors and improves MyPathfinder product health ·
Configures the MyPathfinder Platform (HRIS: Core, Payroll,
Benefits, Business Intelligence, Talent Modules: Recruiting, Onboarding,
Performance Management, Compensation Management, Perception, others as
acquired). ·
Researches and resolves system issues and process flaws. Maintain the
MyPathfinder Support ticketing triage process and supporting documentation.
Responds to support requests promptly and accurately, clearly communicating
the status of support requests through resolution. ·
Perform system maintenance: Executes on project, regression, vendor release
and internal release testing and ensures GTPO is engaged early with failed
tests for swift prioritization decisions. |
40% |
Data and Security |
·
Works with the vendor to ensure the integrity and security of personnel data
and integrations ·
Configures user Roles and Workflows to ensure secure sharing of data
internally ·
Maintains appropriate security standards related password/access
management. ·
Manages end user accounts, permissions, and access rights in accordance with
best-practices regarding privacy, security, and regulatory compliance. |
25% |
Continuous
Delivery |
·
Continually evaluates Human Resources information system’s capabilities,
recommends solutions and submits proposals for improvement ·
Leads in managing day-to-day HCM activities to support HR and other
inter-related functions. Responsible for the planning, development, testing,
implementation, reporting, data integrity, training and documentation. ·
Elicit requirements using interviews, document analysis, business process
descriptions, use cases, scenarios, business analysis, and workflow analysis
for new development projects. ·
Create, document, and revise functional specifications for system
configuration ·
Regularly updates GTP Resource Center with new functionality and when defect
corrections and small enhancements are delivered to ensure continuous
relevance to end users. |
15% |
Staff Training and
Development |
·
Develops relevant training solutions for end user to access in for their use
of the MyPathfinder platform. ·
Develop low-fidelity wireframes and other visual tools to support a broad understanding
of system functionality across languages and cultures. ·
Deliver targeted Train-the-trainer forums for the Global HR Leaders to ensure
local capability to support country users. ·
May participate in delivering training in partnership with the local support
staff to country end-users. |
10% |
Vendor Relations |
·
Manages cases and service requests with vendor ·
Informs Global Product Owner of quality of service levels. |
10% |
Minimum
Education and Work Experience:
Preferred Education and Work Experience:
Competencies/Attributes:
Other Information:
Minimum Education and Work Experience:
Preferred Education and Work Experience:
Competencies/Attributes:
Other Information:
Pathfinder International is driven by the conviction that
all people, regardless of where they live, have the right to decide whether and
when to have children, to exist free from fear and stigma, and to lead the
lives they choose. As a global health organization with locally led,
community-driven programs, we support women to make their own reproductive
health decisions.
We work with local partners to advance contraceptive
services, comprehensive abortion care, and young people’s sexual and
reproductive rights in communities around the world—including those affected by
poverty, conflict, climate change, and natural disasters. Taken together, our
programs enable millions of people to choose their own paths forward.
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