Job Type : Temporary
Industry : Media & Communication
Education Level : Junior Level
The story
Comprehensive Community Based Rehabilitation in Tanzania
(CCBRT) aims to be the leading provider of accessible specialized health
services in Africa and serves – as healthcare social enterprise and through
development programmes – the community and the most vulnerable. CCBRT is
Tanzania’s largest local provider of disability and rehabilitation services in
the country. We’re committed to empower people with disabilities and their
families, improving their quality of life, and ensuring access to medical and
rehabilitative treatment. CCBRT has a call centre to ensure that our clients
are able to connect with us for any query that they might have as well as
feedback that they want to provide.
To strengthen our call centre team, we are looking for
volunteer(s) that like to share and expand their skills and experience in call
centre work while supporting CCBRT’s mission
This volunteer position provides an excellent opportunity to
gain more experience in the field of customer care and to learn more about
disabilities. This volunteer position is temporarily and does not provide a
financial compensation.
The volunteer
·
Completed successfully secondary education and
has obtained a professional certificate in customer care or counselling and/or
marketing.
·
Has previous experience in a customer support
role
·
Has strong phone and verbal communication skills
in Swahili and English
·
Can demonstrate good written skills with
attention to details
·
Displays a great customer focus and adaptability
to different personality types
·
Has the ability to multi-task, set priorities
and manage time effectively
·
Has proven data entry skills and is proficient
with computers
·
Is pro-active and eager to learn
Method of Application
Comprehensive Community Based Rehabilitation in Tanzania (CCBRT) aims to be the leading provider of accessible
specialized health services in Africa and serves - as healthcare social enterprise and through development
programmes - the community and the most vulnerable. CCBRT is Tanzania’s largest local provider of disability and
rehabilitation services in the country. We’re committed to empower people with disabilities and their families,
improving their quality of life, and ensuring access to medical and rehabilitative treatment.
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