Job Type : Full Time
Industry : Business Administration/Commerce/Strategic Management
Education Level : Junior Level
Merchant Sales and Support-2
Locations: Absa House - ABT
Time type: Full time
Job requisition id: R-15926975
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned
as a local bank with regional and international expertise, a career with our
family offers the opportunity to be part of this exciting growth journey, to
reset our future and shape our destiny as a proudly African group.
Job Summary
Merchant sourcing, on-boarding and technical support. Job
holder will be responsible for providing excellent service to customers on a
face-to-face basis. Responsible for installation of POS terminals, staff
training, handling operational queries with cashiers, delivering vouchers, etc.
Job Description
Job Purpose
Merchant sourcing, on-boarding and technical support. Job
holder will be responsible for providing excellent service to customers on a
face-to-face basis. Responsible for installation of POS terminals, staff
training, handling operational queries with cashiers, delivering vouchers, etc.
Main accountabilities
and approximate time split
Key Accountabilities
Accountability:
Customer contact (70%)
Accountability:
Technical support (25%)
Accountability:
Planning and research (5%)
Education and
Experience Required
Knowledge &
Skills: (Maximum of 6)
Competencies:
(Maximum of 8 competencies)
Risk and Control
Objective
Manage risk and control effectively by applying applicable
risk frameworks and embedding a positive risk culture
Absa Values
Absa’s Values and Behaviors represent the set of standards
which governs the actions of all of us who work for the bank and against which
the performance of every one of us in Absa are being assessed and rewarded:
Education
Further Education and Training Certificate (FETC): Business,
Commerce and Management Studies (Required)
Absa Bank Tanzania is part of Absa Group Limited, an African
financial services group that aims to be the pride of the continent. Absa Group
Limited is listed on the JSE in South Africa and is one of Africa’s largest
diversified financial services groups with a presence in 12 countries across
the continent and around 42, 000 employees
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