About the job

• Job Type : Contract

• Industry : Administration/Operation

• Education Level : Senior level

Job Description

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?  

 YOUR ROLE

The purpose of the role is to effectively manage ground customers to ensure daily smooth operations and improvement of service level for ground customers

WHAT ARE YOU GOING TO DO? 

• Work closely with the client in the preparation of relevant documents to ensure no errors exist which could cause delays
• On-boarding (SOP’s & check quote in place before starting clearing process)
• Create/send CEVA Arrival Notice to Customer (if automated) or to Customer Service (if not automated)
• Process daily operational reporting for the Customers
• Maintain Terminal & Port Authority communication whenever applicable
• Request cargo release and ensure no demurrage outstanding on previous shipments.
• Provide immediate information to the customer on any possible delays in clearing the cargo
• Maintain chronological report in the file indicating the clearance progress of the shipment all the time until the cargo is cleared.
• Communicate delivery of the shipments with the customers to ensure that the delivery place is confirmed before clearance of the shipment.
• During delivery of the cargo, make sure that CEVA delivery note is signed and in case of any discrepancies, the same should be indicated in the document for claim purpose.
•  Follow up with the transporter to ensure the empty containers are returned to depot and inward interchange is in the file.
• Handle over file to billing department immediately (24hrs) after the clearance for invoicing as per agreed rates.

WHAT ARE WE LOOKING FOR

• Self-motivated. Able to achieve results by working independently with little or no supervision.
• Sense of urgency and follow-up.
• Strongly developed persuasive skills, proven negotiation skills.
• Strong problem-solving skills and the ability to think and respond quickly to sales and service issues.
• Positive, competitive, confident sales approach and ability to work effectively in a team environment to achieve results
• 2-3 years of experience in a similar role.
• Experience in a Freight Forwarding industry is a qualifier 

​​​​​​​

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role or a challenging career

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?  

YOUR ROLE

The purpose of the role is to effectively manage ground customers to ensure daily smooth operations and improvement of service level for ground customers

WHAT ARE YOU GOING TO DO? 

• Work closely with the client in the preparation of relevant documents to ensure no errors exist which could cause delays
• On-boarding (SOP’s & check quote in place before starting clearing process)
• Create/send CEVA Arrival Notice to Customer (if automated) or to Customer Service (if not automated)
• Process daily operational reporting for the Customers
• Maintain Terminal & Port Authority communication whenever applicable
• Request cargo release and ensure no demurrage outstanding on previous shipments.
• Provide immediate information to the customer on any possible delays in clearing the cargo
• Maintain chronological report in the file indicating the clearance progress of the shipment all the time until the cargo is cleared.
• Communicate delivery of the shipments with the customers to ensure that the delivery place is confirmed before clearance of the shipment.
• During delivery of the cargo, make sure that CEVA delivery note is signed and in case of any discrepancies, the same should be indicated in the document for claim purpose.
•  Follow up with the transporter to ensure the empty containers are returned to depot and inward interchange is in the file.
• Handle over file to billing department immediately (24hrs) after the clearance for invoicing as per agreed rates.

WHAT ARE WE LOOKING FOR

• Self-motivated. Able to achieve results by working independently with little or no supervision.
• Sense of urgency and follow-up.
• Strongly developed persuasive skills, proven negotiation skills.
• Strong problem-solving skills and the ability to think and respond quickly to sales and service issues.
• Positive, competitive, confident sales approach and ability to work effectively in a team environment to achieve results
• 2-3 years of experience in a similar role.
• Experience in a Freight Forwarding industry is a qualifier 

​​​​​​​

WHAT DO WE HAVE TO OFFER?

 With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role or a challenging career

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

How to apply 

CLICK HERE TO APPLY