Job Type : Full Time
Industry : Finance/Accountancy and Auditing/Business Administration
Education Level : Managerial Level
Posting Country: TZ
Date Posted: 29-Nov-2021
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodacom, we’re working hard to build a better future. A
more connected, inclusive and sustainable world. As a dynamic global community,
it's our human spirit, together with technology, that empowers us to achieve
this.
We challenge and innovate in order to connect people,
businesses, and communities across the world. Delighting our customers and
earning their loyalty drive us, and we experiment, learn fast and get it done,
together.
Description
The Direct
Sales Specialist delivers sales advice and administration, through face to
face, phone, or door to door channels, which drive the sales of products and
services directly to either consumer or business customers. Focusing on new
business and developing existing customer accounts for higher penetration
through customer account management. The Direct Sales Specialist has a good
understanding of established concepts and procedures in business dealings,
negotiations and signing up contracts and identify opportunities and strategies
to win business from the customers. Typically reports to the Direct Sales
Manager.
Job
Responsibility
*
Demonstrates a good understanding of procedures and concepts through extensive
sales experience, advising on appropriate solutions for customer needs and
requirements;
* Delivers
sales activities around acquisitions, retentions and care within assigned sales
segment (including Consumer or Business);
* Meets
sales quotas as set out by team, in line with Vodafone standards, and within
timeframes;
*
Understands the customer's industry and develops a customer specific strategy
and business plan in line with Vodafone's product and service portfolio;
* Works
collaboratively with internal stakeholders to deliver activities in response to
internal/external business issues that impact upon revenue, cost or margin;
* Uses
strong communication skills to exchange ideas and information in a concise and
logical way to support the delivery of negotiations and signing up contracts
with small subjects;
*
Influences customer's decisions through specific sales skills and product and
industry knowledge;
*
Effectively interacts with account management team in order to seamlessly
manage the onboarding and implementation of new customers and deliver
handovers;
*
Cooperates with internal teams (e.g. technology, marketing, Commercial
planning) on the preparation of individual business customer solutions based on
customer requirements;
Skills
& Qualification
Vodacom is committed to attracting, developing and retaining
the very best people by offering a flexible, motivating and inclusive workplace
in which talent is truly recognized, developed and rewarded. We believe that
diversity plays an important role in the success of our business and we are
committed to creating an inclusive work environment which respects, values,
celebrates and makes the most of people’s individual differences - we are not
only multinational but multicultural too. At Vodacom you will have access to
our excellent flexible benefits programme that you would expect from any global
company.
Vodacom Tanzania is Tanzania’s leading communications
company providing a wide range of services for consumers and enterprise
including voice, data, messaging, financial services and Enterprise solutions.
Vodacom Tanzania was listed on the Dar es Salaam Stock
Exchange on 15 August 2017. Vodacom Tanzania and its subsidiaries (together
‘the Group’) are majority owned by Vodacom Group Limited (75% holding), a
company registered in South Africa, which in turn is majority owned by Vodafone
Group PLC., a company based in the United Kingdom
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