Job Type : Full Time
Industry : Marketing /Business Administration
Education Level : Junior Level
Post Category(S): Marketing, Media And Brand Trades and
Services
Application Timeline: 2021-11-15 2021-11-29
Duties and Responsibilities
I.
To inform passengers on the expected arrivals
and departures of trains;
II.
To respond to passengers /customers’ complaints,
queries and request or any other relevant information;
III.
Promote company’s product and services;
IV.
Identify needs/wants of customers;
V.
Make available product brochures for customers;
VI.
Provide pricing and delivery information to
customers;
VII.
Suggest possible solutions whenever there is a
malfunction in a service;
VIII.
Educate customers on deals and promotions the
company is offering;
IX.
Greet customers in the warmest possible way and
find out their problem or reason for
calling;
X.
Assist in selling products and services;
XI.
Provide safely education to customers;
XII.
To perform any other relevant duties that may be
assigned by the supervisor
Qualification and
Experience
Diploma
either in Marketing, Entrepreneurship, and Business Administration majoring in
Marketing, Entrepreneurship or equivalent qualifications from recognized
Institutions. Computer literacy is mandatory.
Remuneration
According to TRC's Salary Scale
Tanzania Railways Corporation (TRC) is a state corporation
established under The Railway Act No. 10 of 2017 with the core mandate of
providing an efficient and effective rail transport service, manage and develop
rail infrastructure and ensuring rail infrastructure safety and security in
Tanzania Mainland.
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