Job Description
Communications
& Public Engagement Manager
locations
Karen, Kenya
Addis Ababa,
Ethiopia
Arusha, Tanzania
Kampala, Uganda
Kigali, Rwanda
time type: Full
time
job requisition
id: R7671
With over 70 years of experience,
our focus is on helping the most vulnerable children overcome poverty and
experience fullness of life. We help children of all backgrounds, even in the
most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy
of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed
Term Employee (Fixed Term)
Job Description:
The position
can be based in any country within East Africa Region where WVI is registered
to operate.
The purpose of
the position is as follows:
- To support and build World Vision East
Africa Regional Office (WV EARO) reputation through external and internal
communications, and community engagement by connecting and managing
various public engagement audiences on various regional and continental
platforms and channels.
- To support, partner, grow and monitor
communications content and public engagement deliverables and KPIs at
Field Office (FO) and Regional Office (RO) levels;
- The Communications & Public Engagement
Manager reports directly to the EARO Regional Communications & Public
Engagement Director (RCPED).
Major Responsibilities
Strategy and management - 30%
- Support the strategic development and
implementation of the regional CPE plan, aligned with the global Ignite
Framework – objectives, deliverables and KPIs, and owning content and
public engagement pieces.
- Ensure planning, budgets and M&E
across globally-used systems and core communications areas are developed
and implemented, in partnership with the nine field offices - including
deliverables and KPIs.
- Lead internal engagement for EARO, with
guidance from Regional CPE Director, and oversee staff-focused
communications planning and initiatives with field offices in nine
countries.
Public Engagement, Marketing and Media
- 40%
- Lead in the development and ongoing
management of East Africa's public engagement strategy across all national
offices (mass media, social media, digital, campaigns, events).
- Lead national offices to increase capacity
and ability to engage the public through innovative communications in
support of their national strategy and provide technical leadership and
coaching national office Public Engagement communications staff.
- Provide quality assurance of all content
and public engagement communications.
- Ensure national office public engagement
communications is supporting the It Takes A World campaign and Global
Moments, in partnership with regional and national advocacy.
- Ensure influence and fundraising efforts
are supported through brand alliance and marketing initiatives in relevant
national offices.
- Develop targeted regional-level content
and public engagement collateral/channels in support of regional business/
resource development/ campaigns.
- Partner with field teams to ensure that
World Vision EARO and EAR field staff are aware of and abide by the World
Vision Media Engagement Policy, including organizing media briefings for
WV EARO staff.
- Act as the operational point of contact
for World Vision Support Office communication and media teams in
coordination with the Regional CPE Director.
- Support on drafting media material and
partnering on cross-functional media opportunities for the region, as well
as guiding field teams in this area, in support of global emergencies,
campaigns or initiatives.
Reputation Risk - 10%
- In partnership with global risk
specialists and supporting the Regional CPE Director, support a risk-aware
culture with field teams, developing capacity in this area.
- Grow reputation risk awareness within
EARO.
Content Management - 20%
- Lead National Office’s strategy to
increase technical capacity to produce international quality content for
Support Office marketing communications and resource development.
- Keep abreast of all WVI visibility
opportunities by being an active member of the WVI MST groups and
channels.
- Manage the internal WVI communication,
including RL bulletins, social media analysis reports and other impact
metrics needed.
Knowledge, Skills and Abilities
Required Professional Experience
- At least five years’ experience in
communications or journalism with at least two years’ experience working
within an INGO, UN or other humanitarian organisation.
- Strong communication skills, ability to
facilitate the collection of photo, video, story and social media
resources.
- Ability to work in difficult, insecure
and stressful conditions.
- Demonstrated ability to think
strategically, manage workload and meet deadlines.
- Proven field communications experience
in emergency settings and/or fragile contexts.
- Proven ability to manage and grow a
team.
- Full adherence to World Vision Child
Protection, Code of Conduct and Conflict of Interest policies.
Required Education, training, license,
registration, and certification
- Bachelor’s Degree in journalism, media
and communications or another related field; development/humanitarian
sector courses and degree an advantage; marketing courses a plus.
Preferred Knowledge and Qualifications
- Photography and filmmaking skills highly
desirable.
- Journalism experience is highly desirable.
- Solid knowledge in Microsoft Office,
social media channels and all public engagement management tools and
techniques.
Travel and/or
Work Environment Requirement
Some travel to
field offices will be required.
Applicant
Types Accepted:
Local Applicants
Only